Oops – you goofed like I did. You installed Lion before realizing that it would NOT run ExamView (or your other essential or favorite PowerPC/Rosetta programs). From the number of hits that my post ExamView will NOT work on OS X Lion is getting from the search terms “ExamView Lion” I know this is a big issue. And, just so we are clear…
THERE IS NO EXISTING VERSION OF EXAMVIEW THAT WILL RUN ON AN OS X LION MAC.
As you can see for yourself above, I’ve looked it up, I’ve downloaded it, I’ve contacted ExamView (einstruction actually) and this has been verified. And yes, I am talking about the most current version of ExamView for Mac. So, you are in one of two situations:
1) You have a current Mac that you prematurely upgraded to Lion. At this point, accept it. There is no upgrade for ExamView and no workaround. You HAVE to go back to Snow Leopard if you have to run ExamView.
- If you have a Time Machine back up from your Snow Leopard days, you are set! You can go back to Snow Leopard, no hard feelings.
- If you do NOT have a Time Machine back-up, you will have to back up all your data (I recommend an external hard drive), erase your hard drive, re-install Snow Leopard (and all of your applications and settings and stuff) and then you are good to go.
2) You have a beautiful, brand new Mac with Lion installed. NO, you cannot put Snow Leopard onto it and NO you cannot run your ExamView. Today I was told however, that Windows 7 would run on the new Mac. So, now all you have to do is buy Windows 7, partition your new hard drive, install Windows 7 to run in addition to Lion and you are all set! What a pain! Plus, I hate all things “Windows” so this was not a viable option for me.
3) Parallels Software – Thanks to two people, a great friend on FB and an amazing educator on Twitter, I found out that you can purchase a program called Parallels that allows you to run Windows programs on your Mac. The only expense here is the program ($80) and the time. Most ExamView CD’s that come with the book include the Mac and PC installers so you should not have to purchase a new version of ExamView. This is still not an ideal option for me because I am not a Windows fan. Since ExamView is the ONLY software I need this for and an eventual fix is coming I’m willing to wait it out. However, if you have a new Mac and no other options then this may be a great fix for you.
In all cases, if you have AppleCare then you are in luck, CALL THEM at (800) MYAPPLE. They will help you with software issues. The great people at AppleCare patiently walked me right through every step I needed to back up my data, erase my hard drive, and then re-install Snow Leopard. (I had no Time Machine back-up.) They also gave me options of partitioning my hard drive so that I could run Lion or Windows 7 along side of Snow Leopard. However, I decided not to do that. I am just going to run Snow Leopard until ExamView gets their act together and puts out an updated ExamView. At that time, I can just re-download Lion from the App store and then re-install. I was told that I will not be charged again as Apple has a record that I already bought it. ExamView emailed (someone more important than me) that it would be about 90 days. Right. I’ll believe that when I (don’t) see it.
Whatever you decide to do, PLEASE contact einstruction. Hopefully the more people that contact them the more pressing of an issue they will realize this is. And please let them know that this is not simply an “inconvenience”. It is an unacceptable failure on their part to upgrade their outdated software. We haven’t been “inconvenienced”, we have been completely put out of service.
- You can also call: 888-333-4988 to speak with a technical support representative.